Welcome to the Vivir website owned by Vivir House ("We" or "Us" or "Our"). This Privacy Policy ("Privacy Policy") outlines how we collect, use, disclose, and safeguard information obtained from users of the www.vivirhouse.com website or mobile application (referred to as the "Website" or "Site"). By accessing the Site and/or providing your information, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
- Consent, Collection, and Use of Information: a) Consent: By using the Website and/or providing your information, you consent to the collection and use of the disclosed information as outlined in this Privacy Policy. This policy is effective upon accessing the Site, and it is incorporated into and subject to the Terms and Conditions of the Website. b) Collection of Information: We collect and store information shared by users to provide our services effectively. This may include personal details such as name, date of birth, contact information, billing details, and other relevant information. We may also automatically track user activities on the Site for internal research and analysis. c) Use of Your Information: Personal information is used to resolve disputes, provide customer support, improve marketing efforts, and enhance the overall user experience on the Site. We may use aggregated data for statistical analysis, site improvement, and to customize content based on user interests.
- Disclosure of Your Information: We may disclose information to external agencies on a need-to-know basis to support the operation of the Site. Your information will not be sold or provided to third parties for marketing purposes. In the event of a corporate transaction, customer information may be transferred to the successor in interest.
- Cooperation with Law: We cooperate with law enforcement and regulatory authorities to enforce laws and protect users. In response to a verified request, we may disclose necessary information related to criminal investigations or alleged illegal activities.
- Security:
- Secure Server Software: The Site uses secure server software (SSL) to encrypt information transmitted to us. We employ industry-standard security practices to protect user privacy.
- Privacy Guarantee: We commit not to sell or rent personal information to third parties for marketing purposes without explicit consent. Access to user information is restricted to employees who need it for their duties. c) Changes in Policy: We reserve the right to update the Terms and Conditions and this Privacy Policy at any time. Users will be informed of any changes to ensure awareness of our policy.
- Integrity and Retention of Data: We encourage users to keep their personal information accurate and up to date. Information will be retained for the necessary period to fulfill the outlined purposes, unless a longer retention period is required by law. This Privacy Policy aims to uphold transparency and ensure the protection of user information. Any concerns or questions regarding this policy can be directed to Vivir House's customer care at info@vivirhouse.com. Your privacy and trust are paramount to us.